Company owners, executives and advisers are generally focused on business operations and performance. Most delay attention to their enterprise value for another day. Yet a company’s value is significantly influenced by a business’s operation and performance, and an understanding of the components of value. It’s value that is of prime importance to lenders, vendors, potential partners, suitors and some customers – all of who play a pivotal role in a company’s future.
Most people think about leading others when they hear or read the term "Leadership," but it's really about self-leadership. How can you lead others on the job or at home if you are not effectively living your own life? When I work with clients on leadership development, we typically start by exploring two key areas of their performance. The 1st is, discovering what they are the best at, or their strengths and 2nd, how authentic they are as a person. Once we understand these two key areas of their personality, it allows us to explore ways to leverage their strengths toward improving performance.
It's tough to be aware of your blind spots without help.
According to author, Jeffrey Gitomer "Customer Satisfaction is Worthless, Customer Loyalty is Priceless"
Since meeting Norman in 1998 and having the luxury of working with him I have both flourished in my career and my personal life. Norman opened my eyes and made me aware of what was happening in my environment. He strengthened my leadership skills and boosted my confidence; as a result I have been promoted twice and recognized for executive training. Norman was able to quickly assess my business issue and using his many techniques would come up with the right solutions. As a result I was able to successfully rebuild two organizations focused on learning and development. Norman’s ability to quickly break down complex situations/issues and develop solutions is just amazing to me. I am grateful to have met and been coached by a highly skilled professional such as Norman. I continue to learn from him every time I converse with him. I do not believe I could have reached my potential today both personally and professionally without his guidance.
Director Technical Operations
Executive Coaching & Consulting - Boston, MA
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