Our Company

Our Company

About Norman Gauthier

Norm Gauthier is the Managing Partner of Heritage Hill Partners Inc, a business consulting & coaching company that specializes in working with leaders, business owners and teams to improve management & leadership effectiveness that translates into improved performance and bottom line results.

Norm’s work in the field of organizational development and leadership effectiveness has evolved over a twenty-three year business career. Entering the high-tech industry in 1982 from industrial relations, he worked with senior executives and management teams that were confronted with the challenges of transformational “change” within the Information Technology Industry.

In 1999 he left a leadership position within the financial services software industry to form Heritage Hill Partners; combining his business and management background with his experience in organizational development, global human resource management, executive coaching and process improvement. As a trusted advisor he is focused on helping his clients find practical solutions to achieve the results they desire.

Our purpose is to never lose sight of life’s humor as we change and grow professionally to realize our dreams and goals, while committing to results that enable our clients and the people we work with to achieve the same.

Global Organization Consulting

As the Executive V.P. of Human Resources located in Paris, I had the functional leadership challenge of evolving an existing HR organization into an international team capable of meeting the professional challenges of a changing French global manufacturing business.

Based on the initial geographical challenges we faced, I engaged Norm Gauthier to provide organizational consulting support in the U.S. I knew he was someone I could work with and trust, especially in working remotely with me from Europe. His experience, allowed him to quickly assess what we had, the major challenges we faced, and helped identify step by step what needed to be done. He also helped define the needs in terms of skills and competencies required in building an effective international HR presence.

He used his business consulting experience and knowledge of HR practice to carefully focus on individual and collective development 'gaps' creating conditions that allowed team members to take risks, experience new roles and ...in the end take on more of a leadership position. During this change management process, he took on individual and team coaching assignments in support of several organizational initiatives. He also developed several international train-the-trainer development modules, linking each to the staged development and roll-out of critical management tools.

Results of the work… we now have a worldwide HR organization that uses the same processes and tools despite their location in the world, which is rare for a Global company. Our HR members are recognized by Business Unit management as professionals they involve early in the change process to provide advice and counsel. And, with the focus on developing leadership and accountability at the operational HR management level, the team now exercises a different level of problem solving and collaboration that requires less leadership time and involvement in decision making.

An outstanding work quality that is very effective…Norman respects the fine line between the 'decision maker' and the team - thus creating a challenging environment for the boss and a safe environment for the team to take on initiatives and risk - learning conditions that we needed.

J. Dekker,
Executive V.P., Human Resources Sperian Protection

Executive Coaching & Consulting - Boston, MA

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