Organizational Development

Leadership

The challenge has never been greater! In today’s business environment of accelerating change and increasing uncertainty, only leaders who know who they are and where they are going will succeed. Today’s leaders must do more than manage change. They must thrive on it!

A leader combines the vision and curtosity of a dreamer with the practical building skill of an architect. A leader is goal directed, looking forward with anticipation toward the attainment of measureable outcome goals. Goals give an effective leader meaning and purpose and serve as a continuous source of motivation in pursuit of organizational and individual success.

The Process

This Leadership Development process is a structured, open-ended, and pragmatic approach to leadership growth. The process is designed to help individuals develop the attitudes, skills and qualities necessary for personal and organizational leadership.

THREE ESSENTIAL ELEMENTS

Attitude Development:

In order to create an environment of positive attitudes and possibility thinking, it is important for a leader to understand where and how attitudes are formed and how those attitudes can be developed.

Interpersonal Skills:

Much of what la leader is involved in, and therefore accomplishes, involves other people. To be effective in this continuous challenge it is important to learn, understand, and use interpersonal skills effectively.

Goal Setting:

Leadership, among other things, is the process of providing organizational direction and accomplishing necessary objectives. The goal accomplishment model provides the tools and process necessary to achieve more goals, more often, in order to maximize result and outcomes.

Critical Issues Covered Within the Process:

  • Leadership Comes from Within
  • Authority and Power
  • Types of Formal Leadership
  • Directing Change
  • Behavior and Conditioning
  • The Values of Mistakes
  • Criteria for Effective Goal Setting
  • Obstacles to Success
  • Planning with a Purpose
  • Delegation and Management
  • Communication and Human Relations
  • Motivation and Feedback
  • Decision Making and Problem Solving

Contact us for more information about how this process can work for you.

I work for an Electrical Contracting business where I took part in the Customer Loyalty Training led by Norm Gauthier. I have been working in the customer service industry for over 20 years and felt I didn’t need this training. However, I ended up not only attending, but looking forward to every class.

Heather,
Twin City Electric & Alarms

Executive Coaching & Consulting - Boston, MA

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