Our Company

Our Business Philosophy

At Heritage Hill Partners, we base our business Philosophy on a framework of partnership, experience, learning, risk and achievement, all leading to one purpose: achieving results for our clients. We work with our clients to deliver customized services based on a “value-added” standard of performance. We focus on practical solutions that support individual development and organizational effectiveness… that produce measurable results

  • Partnership: We bring the right resources together to achieve agreed upon results.
  • Experience: We are able to challenge our own thinking and the thinking of others.
  • Learning: We believe that continuous learning is an organizational differentiator.
  • Risk Taking: We provide supported risk taking to foster learning, innovation and growth.
  • Achievement: We believe that positive attitude and behaviors, motivated by specific goals, make it possible to achieve desired results.

Proven Processes that Work

People who attend a typical seminar retain, on average, only about 2% of information after just 16 days. It may have nothing to do with how well the seminar was presented; it's most likely because it was a one-time exposure that didn't incorporate effective learning methods for long term retention and application. Our methods are different and they work. When coupled with customized coaching, your return on investment can be dramatic….

"Xerox Corporation carried out several studies on coaching. They determined that in the absence of follow-up coaching to their training classes, 87% of the skills change brought about by the program was lost."

Business Wire, July 30, 2001

We make the difference

Our professional staff is committed to a common purpose, and we're available when you need us, where you need us, to help your organizational get results! Through our regional partnership and affiliation with Resources Associates Corporation, we have a network of senior associate a strategic partner located across the U.S. and Europe who are able to join forces and create a team to achieve results for you and your organization.

Our Guarantee

If, for any reason, you are not completely satisfied with the quality of our development or coaching programs, simply contact us at any time before the third session and tell us why. We will make things right or we will happily offer a refund less materials. To date, no client of Heritage Hill Partners has ever asked for a refund. We are confident that your experience will be educational, challenging and fun…while providing practical outcomes that support your achievement objectives.

I work for an Electrical Contracting business where I took part in the Customer Loyalty Training led by Norm Gauthier. I have been working in the customer service industry for over 20 years and felt I didn’t need this training. However, I ended up not only attending, but looking forward to every class.

Heather,
Twin City Electric & Alarms

Executive Coaching & Consulting - Boston, MA

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