Challenge Your Thinking

Satisfied Customers or Loyal Customers! Is there a question?

According to author, Jeffrey Gitomer "Customer Satisfaction is Worthless, Customer Loyalty is Priceless"

I would like to take this time to Thank You for everything you’ve done for me. Without your objective analysis, coaching and contact referrals, I don’t think I would have had the confidence to follow the path I ended up following.

T. Reilly,
Project Manager

Executive Coaching & Consulting - Boston, MA

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