According to author, Jeffrey Gitomer "Customer Satisfaction is Worthless, Customer Loyalty is Priceless"
As a business owner or leader of a Fortune 500 company, chances are you've been living under a rock if...
No matter what terminology a company or organization uses, when they promote from within, it typically involves a "Super Worker"...
Sometimes we can all use a friendly reminder to keep us from backsliding into old ways of thinking about selling...
Below are six steps that you can take to continue to raise your own standards of excellence.
Since meeting Norman in 1998 and having the luxury of working with him I have both flourished in my career and my personal life. Norman opened my eyes and made me aware of what was happening in my environment. He strengthened my leadership skills and boosted my confidence; as a result I have been promoted twice and recognized for executive training. Norman was able to quickly assess my business issue and using his many techniques would come up with the right solutions. As a result I was able to successfully rebuild two organizations focused on learning and development. Norman’s ability to quickly break down complex situations/issues and develop solutions is just amazing to me. I am grateful to have met and been coached by a highly skilled professional such as Norman. I continue to learn from him every time I converse with him. I do not believe I could have reached my potential today both personally and professionally without his guidance.
Director Technical Operations
Executive Coaching & Consulting - Boston, MA
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