Too often, we are only half listening to what people are saying.
As the economy expands and the competition for quality salespeople becomes intense it's important to realize that you have to...
Renew your focus before you change your actions.
I work for an Electrical Contracting business where I took part in the Customer Loyalty Training led by Norm Gauthier. I have been working in the customer service industry for over 20 years and felt I didn’t need this training. However, I ended up not only attending, but looking forward to every class.
Twin City Electric & Alarms
Executive Coaching & Consulting - Boston, MA
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