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Peak Performance Blog
Peak Performance Blog
As the Executive V.P. of Human Resources located in Paris, I had the functional leadership challenge of evolving an existing HR organization into an international team capable of meeting the professional challenges of a changing French global manufacturing business.
— J. Dekker,
Executive V.P., Human Resources
Sperian Protection
Viewing entries posted in February 2012
Why are you in this business?
If someone I’m working with compliments me for asking the question “Why are you in this business?” it’s the kind of response that makes me feel like I had just walked two city blocks with a pebble in my shoe. We were at the point where my client was struggling to complete his business objectives, despite the amount of time we had put into them. ...Be Curious—and Be a Successful Communicator
There are many ways to improve the way you communicate. For example, you will always start things off on the right foot by opening the conversation in a way that creates mutual respect. Using phrases such as, "If you have a minute, I'd like to talk with you about something that I think will improve the way we work together," helps put your conversation partner at ease. It tells him or her that you have positive intentions. ...What’s Holding You Back… from hiring an Executive Coach?
It’s tough to be aware of your blind spots without help. You know your hard work has paid off, and you feel like you’re doing well in your field. But there is something you can’t put your finger on that’s standing in the way of you and that next level of achievement. ...I Want to take my business to the next level…But!
We often hear a business owner say “I want to take my business to the next level, *But*!” Some of the more common buts go like this…But, I’m concerned that some of the people who work for me don’t have what it takes. They have difficulty following procedures, spend time on unimportant tasks, and have trouble thinking for themselves, let alone out of the box. And, they look to me for all of the important answers. ...A Customer Driven Organization
In a quest to maintain market position, business leaders are realizing that one of the areas where they can improve profits, as well as market position is by creating a customer-driven organization. ...A Startling Fact about How to Stop Communication Disasters with One Question
Too often, we are only half listening to what people are saying. This is because we believe we know what the other person is going to say or because our mind is on something else. Sometimes we think we understood, but don't clarify to find out if in fact we did hear it right. ...The Unbeatable Laws of Customer Service
*Your business can't survive without customers. * That's the number one law of customer service. If you want to be number one in customer service, you have to do a number of things that make you stand out from the crowd. Here are 7 laws that will put you on top. ...Executive Coaching & Consulting - Boston, MA
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